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We do not send unsolicited email or spam to our customers or anyone else. We have an opt-in newsletter and you may periodically receive email from us about products or services we offer.

After you join our program or order a product you may receive further information about the program you’ve joined or information on when a product you’ve ordered will be shipped.

If you think you should be getting email from us and you’re not, please let us know immediately! Your ISP may be filtering our email.

Many ISP (Internet Service Providers) and mail service providers like Yahoo and Hotmail are starting to use filters to keep out spam. Unfortunately, this often means they are keeping out our emails to you as well.

Here’s how to make sure that you recieve emails and your ezine: You must make sure we are “whitelisted” in your email program, spam filter, and ISP.

1. Whitelist us in your email program: If your mail program uses an approved senders list, or a whitelist, put our email addresses on that list: *protected email* and.

2. You should also add us to your address book. Most e-mail software now has both built-in spam-filtering and whitelisting features.

3. You can also create your own special filters to accept and file incoming e-mail, and to trash other ones. See your software’s help menu for information about spam filters, whitelisting, and creating your own filters, so that you can indicate to your software to accept mail from leadingadvisor.com.

4. Your email program may have its own spam (or “junk”) filter. Look at your options for settings on your email to find out how to make sure that your email accepts mail from leadingadvisor.com.

5. Whitelist us in your spam filter software. If you use a spam filter outside your email server as well (like McAfee, SpamKiller, SpamAssassin), make sure that you have whitelisted email from leadingadvisor.com

6. Whitelist us with your ISP (Earthlink, Comcast, etc.) or mail service (Hotmail, Yahoo mail, etc.) Your ISP may be filtering our email to you without telling you in a valiant attempt to keep spam from overrunning your inbox.

There are different ways to “whitelist” our email, depending on your ISP or mail service, so see which one applies to you:

AOL Place *protected email* in your Address Book. Check AOL help for details, if necessary. Different versions of AOL have different features. For example, in version 7.0, go to Keyword Mail Controls. After you select your screen name and left-click on “Customize Mail Controls For This Screen Name,” enter the above domains in the section “exclusion and inclusion parameters.” For AOL version 8.0, select “Allow email from all AOL members, email addresses and domains.” Then left-click on “Next” until the Save button shows up at the bottom. Left click on “Save.”

ATT.net If Spam-blocker is enabled and if the e-mail message is legitimate and was screened as spam, forward the original message as an attachment to *protected email*.

ATTGlobal.net Your Graymail folder contains all possible spam e-mail. The Graymail folder shows up on the Spam Control page only after you activate the “Filter” option. Before you activate that option, there is no Graymail folder. Once you have enabled the Spam Control feature, they have created an e-mail addresses for you to send your feedback. If you do receive an email from us, please forward it to *protected email*.

Bellsouth.com You must opt-out of MailGuard to receive e-mail from us here. Once email is received forward it (with full headers) to *protected email* to have leadingadvisor.com whitelisted. Other ISPs Each ISP is a little different, but they usually provide help or instructions about whitelisting, so see what the documentation says to do.

If you can’t find how to whitelist us by reading, call or e-mail your ISP’s tech support or *protected email* and specifically ask how you can be sure to receive all e-mail from leadingadvisor.com. Mail Services Hotmail or MSN Place leadingadvisor.com on what is called your “Safe List”. The “Safe List” can be accessed via the “Options” link, on the far right of the main menu tabs. Unfortunately, this “Safe List” does not always work.

USA.net: Login to your e-mail account and click on Services on the left-hand Navbar to Whitelist us. To configure your personal white list filters, you need to put filtered messages into Override or Exclusive:

* Override allows you to override your spam filters, including system spam filtering, and is better when you only occasionally have mail incorrectly marked as spam by the system spam filters.

* Exclusive allows you to limit the mail you receive to only those messages that match your White List and all other mail messages will either be considered Junk Mail or automatically deleted. If you choose Exclusive, you will need to specify whether to keep the mail as Junk Mail or to delete the mail. Mail that is deleted cannot be recovered later.

Yahoo! Mail: If our e-mail is filtered to your “bulk” folder, open the message and click on the “This is not spam” link next to the “From” field. You can also create a “filter” at Yahoo that sends your www.leadingadvisor.com e-mail into your Inbox and not the Junk/Bulk Mail folder:

* Open your Yahoo e-mail. Left-click on “Mail Options” on the right side of the screen. In the right hand column, under “Management” you need to left-click “Filters” then left-click on “Add Filter.”

* Call this filter ‘leadingadvisor.com’.

* Find the place where it says “if all of the following rules are true …” and go to the top row labeled “From header.” Choose “contains” in the drop-down menu and type in “@leadingadvisor.com”.

* At the bottom, choose “Inbox” from the drop-down menu where it says “Move the message to:” * Finally, left-click on the “Add Filter” button.

Other Mail Services: Each mail service is a little different, but the idea is the same. If you can’t find how to add leadingadvisor.com to a whitelist, try adding them to your address book, or moving our email from the Junk folder to your “inbox”, or forwarding the message to yourself (if you’re getting it at all, that is). If e-mail continues to be filtered out, call or e-mail your mail service tech support or *protected email* and specifically ask how you can be sure to receive all e-mail from leadingadivsor.com.

Corporate Accounts: Some corporations block emails from some or all external companies. Contact your corporate IT department to determine the best way to “whitelist” leadingadvisor.com.

7. HTML Formatting: Our newsletter is delivered in text as well as HTML format. In the event that you cannot view the HTML version of our ezine, you may view the back issues online at http://www.leadingadvisor.com/category/newsletter/.


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