"Being" An Advisor  |  1st May 2006
 

Welcome to the "Being" An Advisor E-Newsletter.

This issue includes a number of articles that relate to building your Brand and the best Blog Articles for April.

  In This Issue -

  Personal Reflections

I can sum up my Personal Reflections Section by pointing you to some of the best Blog articles that I have published over the past 30 days. Click the following links and they will take you right through to the articles:

April 18, 2006 - Easter Is A Reminder Of Forgiveness

April 21, 2006 - A 10 Year Blast From The Past

April 25, 2006 - Attention to Intention

April 27, 2006 - Affinity

For good measure, here is a May Blog article that is well worth the read:

  May 02, 2006 - Ten "R's" Versus Thinking

Enjoy the read.



Simon Reilly
sreilly@leadingadvisor.com
1 877 248 6019


Welcome To New Readers - Your Passwords Are Here

The following user name & password are required to access our newly updated Resources Section on the Leading Advisor Web Site;

User name:             leading
Password:              resources

Please retain the User Name and Password for your records. 

To access the Resources Section click here; www.leadingadvisor.com/resources/


Tell A Friend

To make it easy for all of you to pass on the Leading Advisor Web Site and the More Profit & More Time E-Newsletter to your friends, we have added a Tell Your Friends Link to our Web Site.

Click here if you want to Tell Your Friends, about Leading Advisor and "Being" An Advisor.


Subscribe

You may have been forwarded your copy of this E-Newsletter from an associate or friend.  To receive your Free Monthly copy of "Being" An Advisor Click Here;
http://www.leadingadvisor.com/newsletter/


 Branding Is More About "Why" Than "How"

No doubt you have seen the latest edition of TD Mutual Funds – The Advisor's Guide To Business Building – Volume 4.

I have included a link at the bottom of this article to enable you to receive and print off your own copy.  You can also pick up Volumes 1, 2 & 3.

TD Mutual Funds – The Advisor's Guide To Business Building are well worth the read and I look forward to each edition.  No I am not funded by TD Mutual Funds to say this.

The topics of Volume 4 include;

  • Defining Your Brand
  • Motivating Your Staff to Promote Your Brand
  • Communicating Your Brand to Clients
  • Going Public with Your Brand

The Advisors Guide To Business Building – Volume 4 is an excellent guide to help you to lay the foundation for your brand and talks about both the “How” & the “Why”.

To entice you to getting into this valuable read, here is the table of contents;

INTRODUCTION page 4

CHAPTER 10: DEFINING YOUR BRAND page 5

  • Who Are You and What Makes You Different? page 6

  • Write a Specialization Statement page 10

  • How Can You Measure Your Branding Success? page 11

  • Client experience page 12

CHAPTER 11: YOUR INSIDE EDGE page 15

  • Get Staff Involved page 15

  • Fine-tune Your Processes page 16

  • Hire the Right People page 17

  • Create a Client Service Agreement That Differentiates You page 18

  • Develop Reward Structures page 20

CHAPTER 12: COMMUNICATING YOUR BRAND TO CLIENTS page 21

  • What Do Your Clients Experience? page 21

  • Standardize and Personalize page 23

  • Be True to Your “Story” page 23

  • Ask Clients to Help You Shape Your Brand page 24

  • Colour in the White Spaces page 25

  • Good Etiquette Is Never Out of Style page 26

CHAPTER 13: GOING PUBLIC page 27

  • Be Consistent page 27

  • Be Media-savvy page 27

  • Be an Expert page 28

  • Build Your Brand on Clarity, Consistency and Authenticity page 28

  • Be Charitable page 29

Here are some of my thoughts on enhancing the “Why” on building your Brand.

To set the stage you will need the following excerpts from The Advisors Guide To Business Building – Volume 4.

Page 4

Branding yourself by behaving in a consistent manner, providing consistent added value and delivering consistent messages, will help you build trust over time.

The first step towards personal branding is to define your unique value proposition.
 

Page 5

Personal branding is all about you. It's your personality and communication style wrapped up with your business practices and service offerings.

The key to building a successful personal brand is to identify those existing impressions and then to take active steps to shape them until they match the image you want to convey.

“Creating your own personal brand will set you apart from your competitors, reflect your values, personality, talent and skill set, increase your credibility, establish your expertise, authority and value [and] attract your ideal clients effortlessly.”
 

Page 7

A business philosophy is a set of beliefs, values and attitudes about how you intend to run your practice. It may include your commitment to deliver exceptional service to clients and your attitude towards rewarding staff members for a job well done. It should also feature a code of ethics, because no one can afford to allow even a whisper of unethical behavior to taint a financial advisory practice.

Now that some interest has been created, here is shameless plug as to “Why” you would want to clarify your Values & Behaviors to enable you to clarify your Values Based Brand versus a brand based upon Unmet Needs, Limiting Beliefs and Limiting Emotions. 

With unresolved Unmet Needs, Limiting Beliefs and Limiting Emotions it is impossible to clarify your Values which are the foundation for your Brand.

Here are a few PowerPoint Slides from “Removing The Mental Road Blocks To High Productivity”.

Our Scientific Approach to Coaching is based upon Values & Behaviors Assessments. Through Values & Behaviors Assessments, the Leading Advisor Coaching Program helps our clients to understand and implement the Values & Behaviors that are required to renew and maintain sustainable and consistent success.

Through the Assessments we identify two important facets:

  • "Values" are WHY, what motivates or what puts the thought in your mind to impel you to take action towards your goals. Through our research we have identified the Six Key "Values" of today's most successful business people.

  • "Behaviors" is the method of "How" a person carries out that action.

Most people do not know:

  • What their Values are

  • What their Behaviors are

  • They have conflicting Values and Behaviors

  • The Values & Behaviors that are required for sustainable success

  • The difference between a Value & an Unmet Need

  • That Unmet Needs are the source of all Limiting Beliefs & Emotions

Values:

  • Your values are worth discovering.

  • Are the only sustainable basis for goal-setting.

  • You are your values.

  • Bring fulfillment.

  • Are the source of all Positive Beliefs and Positive Feelings.

Unmet Needs:

  • Unmet Needs dominate one’s life if not met.
  • A need must be met, it’s not optional.
  • When needs are satisfied, we can be ourselves.
  • Needs are completely satisfiable.
  • Are the source of all Limiting Beliefs and Limiting Emotions.

Most people in business are not aware of the "Values" that are required to be successful in today's business world. They may not fully understand the source of what motivates them. Therefore, they may have inconsistent "behaviors" in taking action towards their goals. At the end of the day they experience conflict, inconsistency, lack of motivation and even worse, unfulfilled business and personal lives.

In summary this is “Why” it is so difficult for them to choose a Brand, a Niche, a Vision … staying stuck in the flavor of the month club.

Click here to read
“The Advisor’s Guide to Business Building, Volume 4”


 What Is Your Story? - Duncan Robinson

Chapter 10 of The Advisors Guide To Business Building – Volume 4 includes the importance of “Your Story”.

“Storytelling is a primary means by which we convey what we do, especially in financial services where it's hard for purchasers and prospects to understand precisely what it is that you do and the value of what you do,” says Beckwith.  “Stories help illustrate both the principles that you live by and the work that you do, and can do, for that person.”

Here are two Blogs that include the Stories of two amazing Financial Advisors that are doing amazing work.

April 13, 2006 - What Is Your Story? – Duncan Robinson

I watched a memorial CD of Duncan Robinson’s son Michael who died of leukemia in 1997. It was extremely moving watching Michael growing from a new born, through his childhood, to a beaming young man and then being stricken with leukemia and then going into Canuck Place and fighting the good fight to help to find a cure.

Michael has provided Duncan with the legacy of delivering his message of “What Is Your Story?”

Duncan’s “What Is Your Story?” message is about using adversity to dig down deep to find the conviction that it takes to deliver a strong message to a client to enable them to take the necessary steps to insure their family’s financial future.

Duncan and I are talking about creating a presentation where we co-present the “What Is Your Story?” in forthcoming speaking presentations.

This is expanded in the following article.

What Is Your Parable?

You must capture the attention of your clients and one of the ways to do this is through a Parable.

I do this every time a do a presentation and starts with;

To best describe what I do, I'd like to share with you, a couple of defining moments in my life.

When I was eight years old, my mother came to me to tell that she was afraid that there wasn't enough money for groceries and for Christmas. My father was an entrepreneur, and from time to time he sometimes was better at buying things to sell versus selling the things that he had bought. As a result, I lived in constant fear.

( If you want to read the entire Parable you can click Free E-Newsletter to subscribe and this will give the Passwords to the Resources Section of my Web Site. You can then use the Search Engine to Search “Parable”. )

Why do I do this?

To make myself real, vulnerable, open, honest and to engage the people that I am speaking with.

There is nothing worse that some salesperson starting off their conversation with I, I, II (song to the tune of I am the Frito Bandito – if you go that far back). It looks and sounds like this;

  • I've got this great new product

  • I would like to ask you a few questions

  • I'm wondering if you would be interested in _________

The minute you start of with I it is all about what you need versus adding value to the client.

The minute you start off with I it can hook you into left brain and you can again slip into the unconscious dysfunctional unmet needs of the ego mind and this can make you look just like another bloody salesperson which the world has no time for anymore. The days of the fast talking salesperson are over.

When you start off with a well written parable, it comes from the heart, it keeps you in your heart, it keeps you in your right brain and it connect your heart and right brain with your customers heart and right brain.

Relationships are built via the heart and right brain.

Your clients will be associated to you and they will be on the edge of their seats. Your parable will demonstrate that you have heart and people want to be associated with people with heart.

A client’s parable comes to mind;

Duncan Robinson of Freedom 55 Financial has a profound experience. I am not calling it a Parable out of respect because this is and Experience that Duncan lived to that has provided the passion and the dedication to become one of Freedom 55 Financials top advisors in eight short years. Duncan’s experience relates to the diagnosis of leukemia and later passing of his son Michael. Duncan experienced on a first hand basis that he knows what it feels like to be underinsured. Duncan shares that he wished that he would have had the resources to be more available for Michael and the rest of the family over the three years that Michael fought the good fight to battle the leukemia which he beat once and then eventual succumbed to the disease. During Michael’s journey they received support from Canuck Place which is one of the many charities that Duncan champions today.

Duncan knows first had what families never want to go through and Michael’s legacy lives on through Duncan’s conviction of taking care of his clients by asking them the tough questions that it takes to be a valuable resource for their certain futures.

What would you do if something happened to one of your clients and you knew that you failed to do your job to get over your fear and ask them to make the right kind of investment in life, disability or critical insurance?

The Parable will give you the heart to find the passion that will develop the conviction to ask the tough questions.

You will be less concerned with your own needs of approval and safety and more concerned with providing value for your clients.

Remember, an undisturbed client will not purchase. Most people are addicted to the socio-economic experience of living for the now of material goods, lattes and socializing and like most boomers they are fooling themselves that they are going to live forever.

In a recent conversation with Bryce Allen of G & B Allen Insurance Brokers Ltd., I was talking about families being so invested in taking their kids to this practice and that tutoring and while they are all speeding down the road in their SUV’s, all it would take is a split second in an intersection of a car running a red light and they would all find out in a very hard way the absence of or the lack of life, disability or critical illness insurance. I mentioned to Bryce that there was a fiduciary responsibility of not asking a client about their insurance needs and being strong in your conviction about their needs. I said that I am not sure if fiduciary is the right word and said I’m trying to think of a word. Bryce said it is “Sacrilegious” not asking clients about their insurance needs.

The Parable will help you get your clients associated to the heart of the matter and get them out their heads about the precious money that they will have to part with. For the price of a latte which they guzzle a few a day, they could be protecting their families.
 

  My Story - Glennis Deslippe BSN

Glennis Deslippe sent me a copy of her empowering and heartfelt story and I asked Glennis if I could share it with you.

A powerful and excellent example of using life’s experience to add value to other people’s lives.

Hi Simon,

This is very interesting. I hadn't read your blogs for a few weeks and didn't realize you had talked about My Story and how to do this. Great timing. Thanks for putting this in your blog. You're right, it makes a big difference in how people see you.

Take care,
Glennis
 

Hi Glennis,

Thanks for your insight ... you are right and it makes a difference about how we see ourselves.

Simon


April 19, 2006 - My Story - Glennis Deslippe BSN

I have always had a passion for helping people. During my career as a Registered Nurse, I worked for fourteen years at Children’s Hospital in Vancouver. There I nursed many children with chronic illnesses such as kidney disease, diabetes, cancer and Crohn’s disease. I witnessed many families struggle with the emotional and financial impact of their child’s illness on their family. Many marriages fell apart and others became stronger. Many mothers had to quit their jobs to stay at home and care for their sick child. Many fathers worked more than one job to make ends meet for the family. Often these families lived miles away and many medications and treatments went unfunded. I knew too well how rising medical costs could cripple families because I had seen it in my own family. My only brother Alvin was diagnosed with Cystic Fibrosis and the countless hours of chest therapy and hospitalizations for pneumonia put a lot of emotional and financial stress on my parents who eventually divorced. My mother was left raising 8 children on her own, taking on three jobs to make ends meet. Later on, two of my sisters were diagnosed with lung cancer and neither of them had any disability insurance to help fund their expenses, so much of the financial burden once again rested on the backs of my other family members.

It was after their deaths that I decided to change focus and move into medical sales. I wanted a new challenge while still making a difference for others. I worked with Nestle Nutrition for two years, providing medical nutrition products to hospitals, home care and nursing homes. I saw how extremely expensive my products were for most clients. Several cancer patients would go on tube feeds during their chemotherapy at a cost of over $400.00/month. One of our specialty nutrition products cost over $900.00/month and not everyone who needed it qualified for funding, if funding was even available. I realized the extreme injustice of unaffordable medical expenses had followed me here too, but it wasn’t until my husband Nelson’s business partner, Jim Wardlaw age 53, was diagnosed with Cancer, that I was given the opportunity to do something about it. His experimental chemotherapy cost $4500.00/month and was not covered by Pharmacare. This worked for a year then he had to go onto a more expensive drug that cost over $6000.00/month for the last 6 months of his life. The key to Jim’s extra months of survival were his extended benefits that picked up most of the cost.

Jim’s experience opened my husband’s eyes to the importance of Critical Illness insurance, an insurance plan that can pay for treatment and medication at that pivotal moment when people are diagnosed with a life threatening illness and must begin the fight for survival. As owner and President of Integral Financial Services Inc. he realized he could make a difference. Because I have witnessed the financial impact a critical illness can have on a person’s finances and family first hand, and I have a wide range of experience in the medical field, Nelson recruited me to join his company as the Living Benefits Specialist to educate his clients about Critical Illness, Disability and Long Term Care insurance. Having worked as a nurse for 25 years and seeing the emotional and financial impact a serious illness or disability can have on a person and their family, I feel that I am finally in a position to make a real difference in the lives of others. Everyday as I pick up the phone to arrange an appointment or meet with a client, I am helping to prevent a potential financial disaster. It is my mission to sell products that not only provide financial support, but also a window to high quality medical care that many people may not be able to afford without them.

Glennis Deslippe BSN
Living Benefits Specialist
Integral Financial Services Inc.
Phone direct 604-538-8971
email glennis @ integral-financial.com
Web www.integral-financial.com

 

Copyright © 2006 all rights reserved.

Simon Reilly is a Business Coach serving Advisors & Business Owners in their desire to create more profit and more time.  His coaching programs are delivered by means of quarterly workshops, teleconference calls, email and telephone.

You are welcome to pass “Being" An Advisor along to your colleagues, as long as it is intact. The author of "Being" An Advisor is:  Simon Reilly.  Contact him at sreilly@leadingadvisor.com or at Leading Advisor, Suite 300 – 1055 West Hastings Street, Vancouver, British Columbia, Canada  V6E 2E9.  

For administrative matters and for information on our coaching programs and other products and services, contact Laura Reilly, Program & Operations Manager lreilly@leadingadvisor.com.  Tel:  250-248-6012  /  877-248-6012

Please forward this e-newsletter to your friends and colleagues. Your recommendation is how we grow and anyone can subscribe at http://www.leadingadvisor.com

To change or cancel your email address, visit http://www.leadingadvisor.com/newsletter.html and make any changes in your subscription. DO NOT REPLY TO THIS MESSAGE. Thanks!

We will never release, sell or give a subscriber's name or email address to any other party or organization. Our subscribers will only receive email messages that contain requested information, new monthly articles or announcements of new services.

 
a